Privacy Policy

Last updated: November 5, 2026

This policy explains what Cham Island Private Tours (“we”), Tan Hiep Commune, Da Nang City, Vietnam, does with your information on chamislandvietnam.com.

1. What we collect

Your name, email, WhatsApp number, tour date, group size, pickup hotel, dietary or mobility notes, and any messages you send us. Card details are entered with our payment provider; we do not see or store full card numbers. The card is used for either the full price or the 30% deposit, whichever you choose.

2. What we use it for

To run your booking, send your confirmation and pickup details, answer questions, and meet accounting duties. We do not sell your data, and we do not run analytics or advertising trackers on this site.

3. Who we share it with

Only what each party needs: your guide, driver and boat operator receive your name, group size, pickup hotel, tour date and any special needs. If you pay the balance in cash, your guide is told the amount still due. Our web host, email provider and payment provider process data for us under their own terms. Google Fonts delivers the typefaces on this site and can see your IP address when your browser requests them.

4. How long we keep it

Booking and payment records: 10 years, to meet accounting rules. WhatsApp and email conversations about a booking: 24 months after your tour. Messages that did not lead to a booking: 12 months.

5. Your rights

You can ask us to see, correct or delete your data at [email protected]. We reply within 30 days. Records we must keep by law are kept until that period ends.

6. Contact

Cham Island Private Tours, Tan Hiep Commune, Da Nang City, Vietnam · [email protected] · WhatsApp +84 368 938 081.